The Center for Civic Education & Service
Learn to Serve - Serve to Learn

Civic Leadership is Developed Through Service Learning

Civic Leadership includes a standard set of civic leadership competencies. The following is a description of twelve competencies that have been identified.

Civic Literacy

Community Assessment
Understanding the complex dynamics which impact communities including their strengths, needs, history, community issues, economies, local leadership, etc.

Financial Management
The ability to manage personal finances, including personal budgeting, financial goal setting, saving for a future expense, investing, completing a tax return, accessing resources for continued education. The ability to understand and manage project and organizational finances including budgets, financial statements, etc. Lastly, the ability to understand basic economics and the financial issues that impact communities.

Project Planning and Management
The ability to plan and manage projects from start to finish including the need or issue to be addressed, brainstorming and setting goals, delegation of tasks, creating timelines, managing the project team to accomplish the tasks according to the timeline, evaluating the project's performance, etc.

Communications
The ability to communicate in a clear, powerful, compelling way through public speaking, writing, and interpersonal communication. Increased levels of mastery in public speaking include the ability to deliver increasingly complex types of speeches (reading something, announcements, instructions, storytelling, facilitation, teaching, inspirational/motivational speaking) before increasingly complex audiences using a greater range of speaking tools and techniques. The ability to effectively participate in civic discourse- to debate and discuss the complexities of issues, make compelling arguments, listen to and understand opposing viewpoints, create solutions that transcend constraints, etc.

Team Leadership
The ability to lead and manage a group of individuals to become a high-functioning, tight-knit team. Increasing levels of mastery will reflect the complexity and duration of the team leading and the degree to which the group demonstrates teamwork and achieves high levels of collective performances.

Working with Children and Youth
The ability to engage, teach, inspire, motivate children and youth toward becoming more successful, confident, caring, and actively engaged citizens. Includes knowing how to connect with a child and engage them in activities or behaviors that will support their learning and development. The ability to design effective children's programming and curricula.

Fundraising (Resource Engagement)
The ability to engage others to contribute toward a worthy cause or endeavor either with cash or in-kind materials or services. Includes the ability to identify individuals, businesses, or other organizations that have potential resources; knowing how to initiate contact and cultivate rapport and a relationship; knowing how to communicate both the need and the opportunity to make a difference in a compelling manner whether orally or in writing; knowing how to successfully make a task that is compelling. Increasing levels of mastery will reflect the degree of resources engaged and the number of people led in the fundraising event.

Inclusivity (Diversity)
Understanding the different dimensions of diversity and how they impact personal, group, and societal dynamics and more importantly, the ability to create truly inclusive processes and communities that take into account the dimensions of diversity. Understanding the different forms of societal oppression and how they impact privilege, opportunity, perspective, communications and knowing how to reduce the degree of oppression, prejudice, and bias. The ability to leverage the strength of diversity in a team or higher group.

Recruitment
The ability to engage others into action around a worthy cause or effort. Increasing degrees of mastery reflect the size and complexity of a recruitment goal or the degree of commitment that others are being recruited for (from one-time volunteering to applying to do full-time service for a year).

Health, Wellness, and Safety
Basic understanding of concepts of health, wellness, and safety including nutrition, fitness, balance, and taking precautions to prevent injury, illness, or worse.

Computer Technology
Understanding how to use computer technology as a tool for civic leadership starting with basic applications like word processing, email, internet browsing, spreadsheets, and moving on to more complex applications like databases and designing software. Increasing degrees of mastery reflect increased understanding of different tools and functions on more complex projects within an application as well as knowing how to use more advanced applications.

Civic Competency Definitions

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