Table of Contents
International Society for Performance Improvement (ISPI)
What does the term "performance technology" mean?
In the past, what did instructional designers typically identify as the cause of poor performance by workers?
Causes of Human Performance Problems
Which two problems are the most frequent cause
of poor performance?
Task: Identify 3 - 4 steps you might take to solve problems
in the category assigned to you. Don't state the obvious!
Activity 9
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Task: Identify 3 - 4 steps you might take to solve problems
in the category assigned to you. Don't state the obvious!
Possible Solutions to Performance Problems (from Harless, 1999)
Possible Solutions to Performance Problems (from Harless, 1999)
Possible Solutions to Performance Problems
(from Harless, 1999)
Possible Solutions to Performance Problems (from Harless, 1999)
Kirkpatrick's Four Levels of Evaluation
Practice Exercise:
Be a Performance Technologist!
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