Programming in Adult Education

The course, Processes of Adult and Continuing Education (ADE 5380), was created to teach us about the concepts and procedures of programming and programs; working with people; and change strategies. This section of the Cheat Sheet is not even going to attempt to cover all of the stuff we learned in ADE 5380, but it will cover these main points:

Houle's Credos and Systems

Tyler's Five Questions

Schein's Human Processes

Notions of Programming

The Helping Relationship

Change Strategies

 

 

Houle's Credos and Systems

 

 Houle states that his review of credos and systems is, "not a way of sorting everybody in the field into neat categories based on dominant conceptions of practice but a summary of widely held views from which a given individual may shift back and forth as necessity dictates" (5-6). The following information from Houle can be found in: Houle, C. (1996). The Design of Education (2nd ed.). San Francisco: Jossey-Bass, 1-39.

 

Houle's Six Credos:

  1. Adult education should be a movement unified by a common effort to achieve a single, all-encompassing goal…it has been argued that if all people who consider themselves adult educators believe deeply in the same broad mission, they will create a movement built on its achievement.
  2. Since men and women are mature and know what they need to learn, the task of the educator of adults is to discover what that is and provide it for them.
  3. Educators of adults should adapt the aims and methods of other forms of schooling to fit the requirements of men and women.
  4. Adult education emphasizes the importance of powerful and creative leaders in various roles.
  5. Adult education believes in the improvement of generalized institutional processes.
  6. There is an impetus within the field to subvert formalism so that energies may be creatively released.

 

Houle's Systems

Systems based on Dewey's Thought

Systems based on Community Development

Systems based on Tyler's Thought

Systems Analysis Systems

Systems based on Lewin's Thought

Andragogy

Houle finds these systems essential in understanding how we go about defining and shaping adult education. Not all of the systems listed above were originally intended for adult education, but they were influential and they work, so Houle includes them.

Dewey and Tyler, for example, both were concerned with children and schooling, but their ideas have had far-reaching effects. One of Dewey's beliefs was that education had to be related to the experience of the learner in order to be a successful learning event. Tyler echoes this idea and provides a very practical set of questions for creating an educational program. His questions were aimed at schools, but they can be adapted to many kinds of learning situations. What is perhaps most important about these two systems is that learning has to be "real" for the learner--it has to be interesting (fun, even!)--and it has to be something that the learner can use in his or her life and relate to.

The ideas of Kurt Lewin are also to be noted. Lewin's ideas eventually came to be organized into what we now call group dynamics (sensitivity training and human relations) and change theory. These ideas have had a profound impact on the way educators think about groups and about change (and their role as change agents). Group dynamics took the focus off of individual learning and shifted it toward groups: How do people behave and react in groups while they're learning and in order to learn? Change theory is a theory that states that in order to bring about change, a situation or person must be "unfrozen" and changed by increasing forces to do so or decreasing forces which hinder change. Finally, "refreezing" is needed to maintain the new status.

Systems analysis is yet another system that Houle mentions. This system tries to create models of various theories by breaking down their components as much as possible in order to better understand theories behind systems of programming. This method is very abstract and tends to be most useful for administrative purposes--it's also a technical system.

Community Development is a system that is related to Dewey's beliefs and also to some of Lewin's ideas. The purpose of this system is to get a community to be its own helper so that innovation comes from within the community, is organized and supported, and then maintained and perpetuated by the community.

The last of Houle's six main systems is that of Andragogy as suggested by Knowles. Knowles' beliefs are specifically related to adults and draw on many of the other concepts and beliefs already mentioned. Knowles also maintains that learning is influenced by the situation in which it happens. He distinguishes among the needs and goals of the individual, institution, and society.

 The Nine Assumptions of Houle's Fundamental System

  1. Any episode of learning occurs in a specific situation and is profoundly influenced by that fact.
  2. The analysis or planning of educational activities must be based on the realities of human experience and upon their constant change.
  3. Education is a practical art.
  4. Education is a cooperative rather than an operative art.
  5. The planning or analysis of an educational activity is usually undertaken in terms of some period that the mind abstracts for analytical purposes from complicated reality.
  6. The planning or analysis of an educational activity may be undertaken by an educator, a learner, an independent analyst, or some combination of the three.
  7. Any design of education can best be understood as a complex of interacting elements, not as a sequence of events.
  8. A generalized educational design should be used to strengthen (not replace) the values that arise from profound belief, dedication, or creativeness.
  9. A program design should be based on decision points, not prescriptions.

Found in: Houle, C. (1996). The Design of Education (2nd ed.). San Francisco: Jossey-Bass, 41-73.

 

 

 

 

Tyler's Five Questions

 

Very briefly, here are five points (in his book, they're listed as questions) that Tyler proposes for developing programs:

  1. Define the purpose(s) of a program by considering studies of the learners, contemporary life studies, and/or the suggestions of subject specialists, etc.
  2. Screen the findings of these studies to produce specific objectives to guide instruction.
  3. State the objectives in a way that is useful to selecting learning experiences and guiding teachers.
  4. Learning experiences should be chosen to conform to different goals in order to produce the desired results.
  5. An evaluation of the program should measure how well the goals have been achieved and results can be used in future planning.

 

 

 

 

Schein's Human Processes

 

In Schein's Process Consultation Vol. I, he spends lots of time discussing human processes. Naturally, understanding how people communicate with one another and how they organize themselves is very important for change agents before creating a learning program. Schein is primarily concerned with change agents who act as consultants. He lists three models of consultation: Puchase of Expertise, Doctor-Patient, and Process, and he focuses on the last model.

Process Consultation: Is a set of activities on the part of the consultant that help the client to perceive, understand, and act upon the process events that occur in the client's environment in order to improve the situation as defined by the client.

To learn more about communication within a group, Schein asks these questions and considers these points:

Who communicates? How often? For how long?

Communication Style

Who communicates to whom?

Gestural Communication

Who talks after whom? Who interrupts whom?

Filtering

Levels of Communication

 

 

Schein also looks at how groups are built and maintained. He sees group building as a two-phase process: 1) Entering the new group and 2) Development of task and group maintenance functions. In Phase 1 he identifies four problems:

Once the group is ready to start problem-solving activities, it will have to start carrying out certain kinds of functions. Two sets of functions, Task Functions and Maintenance Functions, are behaviors that occur to some degree within the group. Boundary Maintenance Functions helps the group maintain itself within its environment.

Schein believes that group problem solving happens in two cycles:

Cycle 1

  1. Problem formulation
  2. Generating proposals for action
  3. Forecasting consequences of proposed solutions or testing proposed solutions and evaluating them conceptually before committing to final action.


Cycle 2

  1. Action planning
  2. Action steps
  3. Evaluation of the outcomes of the action steps, often leading back to the first cycle with problem redefinition

Keep in mind that as a group grows and develops it will develop its own norms and culture. Norms are a set of assumptions or expectations held by the members of a group or organization concerning what kind of behavior is right or wrong, good or bad, appropriate or inappropriate, allowed or not allowed.

 

Sources of Power

Knowing how groups form and develop is not enough--you've got to know how they're influenced, too. Schein asks the question: "When A influences B, what it is the real reason that B was influenced?" (p.88) He answers this by listing the possibilities:

"…leading and managing both involve influence, but...leadership implies influencing ultimate goals, mission, and culture, while management implies influencing how things are implemented and carried out" (p. 92).

Y'all took this course (ADE 5380), so you know that there's a lot more to Schein's ideas than what you see here! All of the above information can be found in chapters 1-7 of: Schein, E. (1988). Process Consultation Vol. I. Reading, MA: Addison-Wesley Publishing.

 

 

 

Notions of Programming

 

Below I have created a table which compares five notions of programming. Using a table makes it easier to compare and contrast various assumptions about programming. Unfortunately, the table also makes things appear more static than they really are--most of the experts here note in their writing that the steps in program planning are quite flexible, so keep this in mind while reading. For specific information on each program model, you'll have to break out the books--references are listed below the table. Also check out Cervero and Wilson's work Planning Responsibly for Adult Education: A Guide to Negotiating Power and Interests (1994) which examines program development as a social practice.

Here are some questions to ask yourself while analyzing the table:

Boyle

Tyler

Caffarella

Knowles

Houle

1. Develop organizational structure

       
       

1. Identify the possible educational activity

2. Make the decision to proceed or not

2. Study/analyze people/community

3. Establish priorities

4. Identify desired outcomes

1. Set objectives by doing needs analysis, prioritizing needs, and screening them

1. Establish a basis for the planning process

2. Identify program ideas

3. Sort and prioritize program ideas

4. Develop program objectives

1. Set a climate conducive to adult learning.

2. Create structure for participative planning

3. Diagnose needs for learning

4. Formulate learning objectives

3. Identify and refine the objectives

 

 

5. Prepare for the transfer of learning

 

 

 

 

6. Formulate evaluation plans

 

 

5. Identify resources for support, promotion, and/or implementation

 

 

 

 

 

 

7. Determine formats, schedules, and staff needs

 

 

6. Design instructional plan

2. Select learning experience to meet objectives

3. Organize the instruction

8. Prepare budget and marketing plans

9. Design instructional plans

10. Coordinate facilities and on-site events

5. Develop design of activities

4. Develop the format

5. Fit program into life patterns of adults

7. Implement plan

   

6. Conduct the learning experience

6. Put plan into effect

8. Develop accountability approaches

4. Evaluate the learning experience

 

7. Rediagnose needs for learning

7. Measure and appraise the results

       

8. Repeat the cycle

9. Communicate value of program to financial decision makers and interested others

 

11. Communicate the value of the program to others

   

References: Boyle, P. (1981). Planning Better Programs. New York: McGraw-Hill, 3-17.

Tyler, R. (1949). Basic Principles of Curriculum and Instruction. Chicago: University of Chicago Press.

Caffarella, R. (1994). Planning Programs for Adult Learners. San Francisco: Jossey-Bass.

Knowles, M. (1980). The Modern Practice of Adult Education: From Pedagogy to Andragogy 2nd ed.New York: Association Press, 40-59.

Houle, C. (1996). The Design of Education 2nd ed. San Francisco: Jossey-Bass, 173-235.

 

 

 

 

 

The Helping Relationship

 

The following model was developed by Kolb and Boyatzis and is a good starting point for analyzing helping relationships because it is rather open to interpretation. Be sure to note what Kolb and Boyatzis see as the major components of the helping relationship--this will help you in applying this model to other kinds of helping situations. For instance, in the study that Kolb and Boyatzis carried out, they focused on the role of the helper and they looked at the helping relationship between individuals. What would happen if you applied this model to groups, institutions or masses? From: Kolb, D. & Boyatzis, R. (1970). "On the Dynamics of the Helping Relationship." The Journal of Applied Behavioral Science, 6, 267-289.

 

 

 

 

 

 

 

Change Strategies

Lewin

Havelock

Schein

Lamble and Seaman

 

 

 

 

Lewin

According to Kurt Lewin, the nature of change is that it is an ongoing process. Processes aren't static, they're quasi-stationary, and change can take place in two ways:

  1. By adding forces in the desired direction
  2. By diminishing opposing forces

The first process is accompanied by a state of relatively high tension and the second process by a state of relatively low tension.

For Lewin, change is a three-step process:

  1. Unfreezing
  2. Moving
  3. Freezing

Some things to remember:

From: Lewin, K. (1947). "Quasi-Stationary Social Equilibria and the Problem of Permanent Change." Found in Bennis, Benne, and Chin (Eds.) (1961) The Planning of Change.

 

 

Schein

Schein follows Lewin's ideas but add more "how to's."

Stage 1 Unfreezing: Creating motivation and readiness to change through:

  1. Disconfirmation or lack of confirmation
  2. Creation of guilt or anxiety
  3. Provision of psychological safety

Stage 2 Changing through Cognitive Restructuring: Helping the client to see things, judge things, feel things, and react to things differently based on a new point of view obtained through:

  1. Identifying with a new role model, mentor, etc.
  2. Scanning the environment for new relevant information

Stage 3 Refreezing: Helping the client to integrate the new point of view into:

  1. The total personality and self-concept
  2. Significant relationships

From: Schein, E. (1987). "Initiating and Managing Change." Process Consultation: Lessons for Managers and Consultants. Vol. 2, Reading, MA: Addison-Wesley.

 

 

Havelock

Havelock notes, "There are two ways to look at stages of innovation. One way is to see it from the point of view of the people who are being changed, and the other is to see it from the point of view of someone who is trying to change someone else" (p. 5).

People react to change in different ways--one way is by doing nothing, but many times we choose to act. Havelock describes two models of active innovation: It can take place as a simple reflex, as shown in the chart on the left, but Havelock suggests a rational problem-solving model, as illustrated by the chart on the right:

 ;

Havelock also sees four primary ways in which a person can act as a change agent:

  1. A Catalyst: Sometimes this change agent plays the role of "trouble maker," but this may be enough to initiate change.
  2. A Solution Giver: Also knows when and how to give solutions to a client.
  3. A Process Helper: Shows clients how to recognize and define needs, diagnose problems and set objectives, acquire the relevant resources, adapt and install solutions, and evaluate solutions properly.
  4. A Resource Linker: There are many kinds of resources--financial support, knowledge of diagnosing problems, people with time and energy--all can be important in initiating and carrying out change.

There is quite a bit of information on all this stuff! To review the specifics, see: Havelock (1973) The Change Agent's Guide to Innovation in Education. Englewood Cliffs, NJ: Educational Technology Publications, 3-20.

 

Also, Havelock lists three major strategic orientations of innovation:

  1. Problem Solving: Rests on the primary assumption that innovation is a part of a problem-solving process which goes on inside the user.
  2. Social Interaction: Places emphasis on the patterns by which innovation is diffused through a social system.
  3. Research Development and Diffusion: Is guided by at least 5 assumptions--1) rational sequence in the evolution and application of an innovation, 2) planning must occur usually long term or on a massive scale, 3) division and coordination of labor is in accord with sequence and planning, 4) consumer is assumed to be passive, but rational and will accept innovation if the time and place are right, 5) initial development costs may be high prior to any dissemination activity.

For more information on these strategies, see: Havelock (1973) The Change Agent's Guide to Innovation in Education. Englewood Cliffs, NJ: Educational Technology Publications, 153-168.

 

 

Lamble and Seaman

Lamble and Seaman use change theory in order to help change agents promote innovation more quickly and effectively. They look at individuals, groups, and masses and are concerned with diffusion--not education.

They take into account these five questions:

  1. What type of adoption decision is involved with the innovation I am promoting?
  2. What are the attributes of the innovation as perceived by my client?
  3. What are the social, psychological, and economic characteristics of my clients as individuals and as groups?
  4. What is the optimum mix of communication channels for this task?
  5. What change agent roles and practices can and should I perform within this context?

 

According to Lamble and Seaman (actually, Rogers and Shoemaker, 1971, came up with this one!) there are five characteristics of innovations as perceived by potential adopters:

  1. Relative Advantage: What are the advantages for me if I accept this innovation?
  2. Compatibility: Does this innovation suit my lifestyle?
  3. Complexity: Am I competent to do or use this innovation?
  4. Trialability: Can I try out this innovation on a limited basis?
  5. Observability: How visible is the innovation and its effects?

 

Lamble and Seaman also list four types of innovation decisions--these decisions run along a continuum of decision responsibility.

 

 

Optional decisions are made by individuals regardless of the decisions of other members of the system.

Collective decisions are made by individuals in a social system as a group and all members must conform to the decision.

Authority decisions are forced upon the individual or any other adoption unit by someone or some group in a superordinate power position.

Contingent decisions consist of a sequential combination of two or more of the previously identified types of decisions.

 

When people are faced with an innovation, they go through a process of adoption. The traditional view goes in this order: Awareness, Interest, Evaluation, Trial, Adoption (Bohlen et al., 1955). However, there are problems with this model because sometimes people drop out at different steps--and the steps don't always occur in this order.

Rogers and Shoemaker list four steps which Lamble and Seaman think are better:

  1. Acquiring Knowledge: Potential adopters need awareness knowledge, how-to knowledge, and principles knowledge
  2. Forming Attitudes: This is the persuasion function where people will form favorable or unfavorable attitudes
  3. Making a Decision: Trial may be involved here and the person will make a decision to adopt or reject innovation
  4. Confirmation of Decsion: The person will seek reinforcement for the decision he or she has made.

For more information on Lamble and Seaman's views, see: Lamble, W. & Seaman, D. (1994). "Diffusion and Adoption: Basic Processes for Social Change." In Blackburn, D. (Ed.) Extension Handbook: Processes and Practices. Toronto: Thomas Educational Publishing, 46-56.



 

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